At this event, the role-playing exercise required the participant to address an employee who was having serious problems at work and home. During the exercise, I pretended to be the employee and did my best acting job of crying as I told my story to the “manager.” What happened next surprised me. When I started “crying,” the participant immediately backed off from the tough conversation and told the “employee” that everything was fine. He reversed course from what he had intended to tell the employee and was completely shaken by my “tears.” I learned, unfortunately, this is a common reaction for many managers. They can navigate all kinds of issues – until there are tears. What’s really going on? Here’s the problem – you … [Read More...] about But What if She Cries?
Not only does attorney Jane Williams protect families in both Kansas and Missouri through her estate planning and elder law practice, she also dedicates her legal expertise and advice to those who cannot afford legal services. Access to justice … [Read More...] about Estate Planning Attorney Jane Williams Provides Access to Justice in Bi-State Area – 3 Times Over
Recently, an attorney mentioned that she has trouble coming up with effective article headlines for her blog. It's a common challenge, so I've designed a two-tiered approach to inspire her genius and yours. No need to reinvent the wheel. I see part of my job … [Read More...] about 18 Headline Hack Formulas for Lawyers